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Privacy
Policy

Last updated: 5th of December 2021

At Floria Collective, we take your privacy very seriously, in particular your rights regarding the automatic processing of personal data. The Privacy Policy stated below describes how floria-collective.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion.

Why we collect personal information?

We collect Non-personal and Personal Information for the following purposes:
- To provide and operate our services to you which includes: offering products for sale, processing payments, shipping and fulfilment of your order;
- To provide you with ongoing customer assistance;
- To be able to contact you with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services; 

How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How do we use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How will we communicate to you?

We may contact you to notify you regarding your placed order, your account, to send updates about our company or as otherwise necessary to contact you. For these purposes we may contact you via email and/or telephone.

How and why do we use cookies?

We use cookies to optimize the user-friendly navigation and usage of our website. Cookies are small files with text information that are stored on your hard drive while you visit our site. We need the cookies to identify and authorize you after your successful registration in the protected area, for the full duration of your visit. However, cookies also serves to track the preferences of website visitors. This helps us to better customize our website contents to your needs and to improve our offers for you. Cookies do not allow us to identify users. You may disable these cookies at any time in your browser’s system settings and delete existing cookies. All users may view our offers without having enabled the cookies. If you opt not to accept cookies, however, you may not be able to benefit from the full features of our site.

Some of the cookies we use are automatically deleted from your hard drive after the end of the browser session (“session cookies”). For example, we need session cookies to be able to offer you the “Basket” function throughout several pages. We also use cookies that remain on your hard drive for a certain period of time (between one day and five years, depending on the cookie) after the browser session. When you revisit our site, it will automatically recall the country and language you selected at your last visit to our website. These “persistent cookies” are stored on your hard drive and will be deleted by the browser after the given time. The cookies may also be cookies of third party providers.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to send an e-mail to: 

info@floria-collective.com

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